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Quality Assurance

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Quality is the core of the BERGMANN philosophy. BERGMANN is the only European hair company with two fully owned manufacturing facilities: one in Germany, and one in Asia. Both provide us with a significant quality control and innovation leadership advantage. Both locations comply with the international quality standards CE and ISO 9001:2008. This officially demonstrates our firm commitment to both beauty and quality.

 

CE Certification – BERGMANN is complying with highest European quality standards

BERGMANN stands for the highest quality in wigs and hairpieces. We are committed to their natural appearance and their offer of premium comfort and security for the wearer.

Only the best is good enough, and this is why most BERGMANN products are CE (Conformité Européenne) certified, i.e., categorized as medical devices according to EU directive 93/42/EEC.

The CE certification is subject to strict requirements regarding materials and production. This is our guarantee that our products are appropriate and safe for their users.

 

 

ISO 9001:2008 Certification – BERGMANN is complying with international quality standards

The International Organization for Standardization (ISO) publishes a set of standards to be practiced by companies.

BERGMANN is recognized by TUEV SUED (Certificate Registration No. 12, 100 25950 TMS) as ISO 9001:2008 compliant,which certifies that the company meets the international standard of quality management.

The goal of ISO 9001:2008 is to ensure that companies are able to deliver products and services that meet their customers’ needs and expectations while complying with all applicable regulations.

With ISO 9001:2008 certification, BERGMANN has a structured and systematic way to prove its commitment to quality.

 

 Certification requirements include:

  1. commitment to quality by management;
  2. a focus on customers;
  3. sufficient resources available;
  4. process management;
  5. the planning and control of quality, design of product, exceptional customer service, processing of orders, purchasing, etc.; and
  6. the resolution of complaints while continually reviewing the quality of products and services, both internally and externally (with customers).

Click here for more information on ISO Quality Standards.